If you are a current, active VidiView user organization we happily support your through our helpdesk-portal. This service is directed towards system managers and administrators and is limited to customers with active support contracts.
Please follow this link to open a support ticket with us!
If you are looking to manually authorize a software license for a VidiView system you may do this on our service portal. You need a ‘License request’-file to do this. This file is generated by the configuration tools in case you are not able to do this online.
Please follow this link to visit the service portal!
In an effort to supply valid resources in the form of applications, support software (drivers and pre-requisite software), technical and sales related documentation, we operate a customer area for our partners and distributors. Please ensure that your credentials to this part of the website is kept in a safe way and not under any circumstance shared with any 3rd party. In the event of abuse your access to this area will be shut down without prior notice!
End user support
If you are an end user of VidiView and would like to receive support or help we urge you to speak to your VidiView system administrator for starter. If you are not sure who this is, please get in touch and we will inform you.
If your system administrator is unable to answer your questions or you and your clinic need product training, we offer this on site. Please get in touch with us directly for designing and planning relevant training for your needs.